There are a variety of things that could have caused the Captivate tutorial freeze up and I am hoping I can find a solution. My first thought is that the organization is currently going through a network upgrade which has caused a variety of system issues. I am hoping that all of my problems are solved after the network upgrade is complete but I suspect that there will still be problems. Many of the users connect on a WinTerm through Citrix which does not encourage great performance : )
Another possible culprit could be how I have the SCORM settings set. The reason I believe SCORM tracking may be the culprit is because I have had nothing but success with flash based eLearning courses that do not use any kind of SCORM tracking. The only difference here is that I am using a zipped SCORM package as opposed to a standard .swf file.
I am going to start by trying some different SCORM settings and run a few more tests. I am currently recording all interactions so I am hoping by changing that setting I will get better performance. I am also waiting to hear back on the status of the network upgrade and hopefully I will get good news.
- SCORM and Bandwidth Part 2